Oct 28, 2008

Counting Backwards: Project Planning Made Easy

Projects. Deadlines. Two words that I deal with everyday, and if you're working on a team in any of the creative industries then you deal with them too. From the sign business to the print industry, on over to web marketing, projecting and managing projects is an important skill with a lot of gravity attached to it. I've been lucky enough to work under a lot of project managers and systems...and I've seen a lot of chaos and broken promises. But, I've also been fortunate enough to have seen a few things that actually work, things that generate happy customers who returned again and again. I claim to have no "inside scoop" or "magic solution" to your project management problems. What I offer here are my direct thoughts on how to keep your projects moving and on time. If it's of use to you in your particular industry...FANTASTIC! If not, drop me a comment at the end. I"m always open to learn a thing or two.
  • Start at the end.
    • When does the client need it in hand? Begin backtracking from there.
  • Know where to begin.
    • What would be your first step to getting the project started? How long will these things take. You figure this out at the beginning. Everyone needs to know what is expected of them, hot dates, etc.
  • Don't lie.
      • If you can't complete a project in the time frame needed then don't say you can. You'll tax your office resources (your team), throw off your entire schedule of projects and you run the risk of creating a negative reputation for yourself and your team.
    • Where are all your projects?
      • Are you moving on a track that will allow you and your team to meet all of existing deadlines?
      • Could the new project put any other project behind? If the answer is "yes" then the new project's time line must be adjusted accordingly. Sacrificing one project to save another is a bad habit to start. Once you pick this nasty habit up you'll be out of sync, and so will your team, and fixing this could take many, many months or years (yes..."years").
    • How long will it take?
      • Lean on your experience. How long will it take for each individual to realistically do their tasks? You must know how long it will take to produce each individual element that will come together to complete the project. Trust your team members to tell you this. If you've hired the right people then they will be able to give you an approximation on project time.
    • How many hours can you put into it each day?
      • Again, you must know where each project stands before you commit to a time line on your new project. It is unrealistic and detrimental to the entire process if you do not take each project into consideration before you start planning a new one. If this become "the norm" then you have a problem. Time shaved off of other projects to make room for new ones will put you into a creative tailspin. Taking that approach can push team members to do what is easy, not what is best, and that's not why you were hired...is it?
    • What do you need to do the job?
      • Most projects in advertising industry need a stew of ingredients to be completed, and that's just internally. Externally you need to know who your vendors are that will be producing many of your final products. What are their deadlines? Are they set in stone? Is there any cushion?
    • When does it go into production?
      • Externally you need to know who your vendors are that will be
        producing many of your final products. What are their deadlines? Are
        they set in stone? Is there any cushion? Remember! These dates are important and you must have them to successfully plan a project. Going off what you think is a fair time frame is not fair to your client, your team or your existing projects. Call your vendors. Tell them about your project expectations and work with them as if they were a member of your team. Trust them to tell you what is possible.
    • When is the first internal proof?
      • How long will this take? Once you've gotten to the internal proofing stage then you need to move quickly. There is no reason to let a project sit and grow cold. Internal proofing is the easiest thing that can be done, a step over which you have complete control. Being at this stage means that your team has done their job. All of the elements have been brought together. Now is the time to stop and review.
    • When will the client get their first proof?
      • So, you've proofed it internally. Now it's time to put it in front of the client. Are you on schedule? If you've respected all of your project benchmarks then you should be and your client should be receiving their proof shortly, and they should be very pleased because you are delivering it to them when you said you would. Being on time is a true sign of professionalism.
    • Don't wait on the client.
      • You'll want to make sure that the client is aware of the project schedule from the very beginning. Be clear. They must understand that at this stage they are a part of your team. Put this "proof to client" stage of the proofing process on a schedule and try to stick to it. Remember! You will need time to make any changes that the client may request, and to polish off anything that you may have missed in your first round of proofing. The goal is to get it to the client by the promised date, follow up on it, make any changes, proof one more time, then move on to production.
    • If you promise it, then do it!
      • Don't ask your team "how fast can you do this." Instead, ask your team "how much time will it take you to do it right." This is going to give you a more realistic time line, a much better product and a very happy client. You'll have realistic benchmarks in your time line and you'll be able to hold all those involved accountable for making sure they meet their individual deadlines, which should bring your project together in the end.
    • Pack in some peanuts.
      • Remember! No matter how much planning you do there will always be problems. Make sure you add some cushion to your time frame. Another tremendous error that most teams make is not allowing time for errors, production delays, equipment failure, etc., etc. (seriously...if you can think of it, then it can happen). Maybe everything will go perfect and you and your team will slide through the project from beginning to end, with no hang ups, completing the project right on time (or EARLY), but the old saying "hope for the best, prepare for the worst" is a good one to keep in mind.

    There are plenty of project management books out there; software too. Ultimately it come down to the people running the show, how skilled their team members are, and how good the project manager is at doing their job. Most of my thoughts on getting from beginning to end on a project seem like common sense to me. I hope these simple tips will help you give your project management methods an overhaul. Comments are welcome.
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    Oct 15, 2008

    The Old Guard: Where Have All The Sign Guys Gone?

    You may or may not know this, but in my heart...I'm a sign guy. Oh yes! Indoor signage, outdoor signage, political signage, directional signage, neon signage, engraved signage, vehicle graphics, etc., etc. You name it and I used to have a hand in producing it. In fact, my first job as a graphic designer was at Acme Sign Company, right here in Lake Charles. Now most college students don't have Sign Guy on their to do list after they graduate, but reality strikes and in our small market you take whatever available chair you can find. Of course, I didn't find a chair, or art supplies, or computers at my first "design" job. I found boom trucks, rivets, metal breaks, paint brushes and rollers, neon blowing...and often times I found a broom and dustpan. I guess you have to start somewhere.

    Looking back, I wouldn't trade taking that first job for the world. That singular experience got me hooked. What I learned at Acme gave me a unique skill set and perspective that serves me well today. I learned how things work from the inside out. I learned that it's great to have a design idea, but you also have to consider how you're going to make it. I learned that the best work was the work that was well planned. You have to get down to the nuts and bolts of a thing to truly understand it. The surface is what we see, but it's the inner workings that make a thing what it is. But, the most important thing that I learned was that when all the tech breaks, when the software fails, we depend on the people because all the tech in the world is only as good as the person running it.

    Years later, I decided to open my own sign company, which I ran with some success for nearly 5 years. And again, while I did learn more about the craft of sign making, I learned more about the art of managing people and the down and dirty nature of competition and business. One of the beautiful things about the sign business was rubbing elbows with the "old guard," the guys and gals who got in the sign business long before the computer came along and stole their craft. These Sign Men had a unique skill set,...a talent, that boggled my mind. Their ability to create letters and images with bulletin enamels was absolutely awe inspiring,...sugary sweet goodness for the eyes. While I had nowhere near the talent that this old guard had, I was still inspired to use the tools that I did have to create works that resembled their creations.

    In my time in the sign industry, as both employee and owner, I was able to witness the fall and winter of many old guard sign men. As the years went by it was very clear that the world was speeding up (would anyone care to disagree). The customers wanted their products faster and ever faster. There was no time to wait for the neon bender, hand carver or sign painter. The craft was being replaced by computers, routers and large format printers. The digital age was here,...is here.

    Now, working at a small advertising agency, I reflect from time to time on my days in the sign craft. What I saw happening then, to the old guard, I see happening now in my own industry. Faster, FASTER...no time for quality! Hurry, HURRY...we have to get out there first! No time for good creative. Click the button, move the mouse, pick a filter...RUN! No time for pencils and paper. No time for the right move. No time to step back for a moment and take a breath, to try and gain perspective, to see how things work from the inside out. No time to get to the nuts and bolts of thing. It is simply go, Go, GO!!

    I often wonder where we are all running to so quickly? Where am I going? Will it all matter in the end? I really don't know. I think it's funny how contemplating your own profession and the decline of true craftsmanship can get you thinking about bigger things. I miss watching the sign painter paint and the sign carver carve. I wish that I could have experienced a world in which time was gauged by the rising and setting of the sun, and I with that the thunderous boom of a ticking clock was a far, far away dream.

    Oct 13, 2008

    Extreme Ways: A New Direction For The Parker Brand!

    First off, let me welcome you to the NEW direction of the Parker Brand blog. While I had every intention of keeping this blog focused on creativity I've come to realize recently that I'm just too dang random for that. I've got too many thoughts and opinions (OH GOD! Not another opinion blog...please!) to keep them contained. So, while I may come back to the real world from time to time and actually make some sense, for the time being we'll be taking a stroll through the wonderful world of Oran's brain, with all it's little hidey-holes and trees to climb! I'll do my best not to ramble or swear, but I can't promise you anything. Just imagine an animated face and lots of hand waving while you're reading and you should enjoy yourself a lot more. One good thing about this new direction is that you'll get a lot more posts from me. I don't know if they'll all be worth your time, but my advice is...stick it out! Who knows? You might actually glean something that you can put to use.

    Okay...here we go.



    I am Jason Bourne

    So, I'm listening to Extreme Ways by Moby as I'm traveling across the lake this morning and that's when I really, REALLY realize...I'm Jason Bourne.

    Yep. That's right. I'm him...at least in my head. I know this sounds like I'm trying to be funny or silly...but I'm not. You see, when I'm Jason Bourne I see the world like Jason Bourne sees it; my thoughts, my feelings, my likes and dislikes, all get run through the Bourne Filter.

    When I'm being honest with myself I realize that I've got lots of filters...mostly fantasy based, all very pointed and strong, all very useful depending on what life happens to be handing out at the time.


    The Filters

    There's the Batman Filter, the Superman Filter (and a Jor-el Filter; that one helps me be a better father), the Thor Filter, the Hex Filter, the Winchester Filter, the Gandhi Filter, ...it goes on and on and on.

    Sounds pretty ridiculous, doesn't it? It's really not (at least not to me). Running things through these different filters helps me get things done. You can't just have any old filter either. You have to find a character or archetype that you think is really, really awesome (yes...awesome). This character could be someone that you aspire to be like, respect, dislike...whatever works for you. The goal is to choose characters that may have aspects of your own qualities magnified, or who possess a completely different skill set or strength that you admire.

    I hope I'm not losing you yet, because I'm about to explain how this really works for me.


    Story Time or W.W.J.D. (What Would Jason Do)

    One night my girlfriend and I were going to dinner. There were no parking spaces near the restaurant and we were forced to park in a poorly lit location, quite a distance away. As we were walking it starts to sink in that parking there was a really bad idea. Out of the corner of my eye I see a group of young men standing in shadows of a side street, who start to move in our direction. While the group remained behind a medium safe distance, one of the men breaks off from the group and begins yelling for us to stop, asking me if I could light his cigarette. In an instant I realize that our situation is about to get pretty bad and in this moment I become Jason Bourne (I know, I know...that sounds really dumb, but follow me on this for a bit longer). So,...now I'm Jason Bourne and in that moment my whole experience was run through the Bourne Filter. My senses became sharp and I took in my surrounding in an instant. The words "use what you have" (from the novel The Bourne Supremacy) popped into my mind. My whole perception was rewired. It became very clear to me that we may not make it to the restaurant before this person got close enough to us to hurt us. I reached into my pocket and pulled out my pocket knife and opened it, fully realizing that I may have to tell my girl to run. My plan, because I'm Jason Bourne, is to buy her time. At this point, through the Bourne Filter, I've hit self preservation mode and I accept that I am about to get hurt (call to mind the gangs from Mad Max for reference), killed or I will hurt or kill this man. All of these thoughts come in less than 5 seconds. But ultimately we made it too the restaurant, got a seat and had a wonderful dinner. Mugging avoided. During dinner I decided that I did not want to leave the vehicle there, so I grabbed a local publication and rolled it up so I could use it to create distance between me and any attacker. What?!! Where did that come from? I'm not a violent person, but the Bourne Mind allowed me to think that way, so instinct took over. I made it to my vehicle without incident, but as I was moving it I decided to make a block, and as I suspected, the group of men were waiting in a small, dark alleyway around the corner from the restaraunt. The threat was very real and I was glad to be out of harm's way. I found out a few days later that there had been several attacks on people in that particular area of town, perpetrated by a small gang of young men.


    Not Crazy

    I fully realize that telling this story may make me sound crazy. Whatever. I don't care. I know I'm not crazy, but if I were then hell,...bein' crazy ain't so bad. In fact, I'd say that thinking this way has kept me sane, and it allows me to see life and people from a multitude of perspectives, allowing my mind to be open to points of view that I may not have naturally been open too. But the other benefit of this Filter Method is that I am able to tap into strengths that I may not naturally have. In the story above, moving into Bourne Mind did something incredible; it wiped out my fear of the possibly dangerous situation and allowed me to think clearly and formulate a plan, to prepare myself to protect my girlfriend and get through whatever trouble was coming our way. Luckily no trouble came.


    What It All Means

    So...you've stuck it out. Good. I'd love to go into a full-on fleshing out of all my filters, but this post could get REALLY long and I know you don't have much time (maybe another day???). But here's what it all boils down to...IMAGINATION. The human mind is more powerful than any of us truly understand and I believe that one of it's greatest tools is the imagination. It's the freakin' atom-smasher! It breaks you out of the box of the norm, the ordinary...bringing you into the realm of the fantastic. Fantasy sends a mind places that it never would have went otherwise. When you only utilize your everyday experience then you are stuck in the same world as everyone else...BORING! But the fantastical (is that a word?) carves deep canyons in the mind, places where wonderful things are born (in my case..."bourne"...heh).


    When will your next chance come, to experience something completely out of the ordinary? When will you have to tap into the hero, villain, lover, comedian, savior, child or defender inside yourself? Some people are just perfect, well rounded, great at everything...what freakin' ever! No one is. They just play perfect on TV. Everyone has something that they can't do, something that they aren't really good at, something that they are afraid of or makes them extremely uncomfortable. Finding your filters can help you move past personal hang-ups and evolve into a more well-rounded person. The filters are like personal touchstones, reminders. For me they remind me that sometimes I need to be brave, be fearless, be smart, be prepared, be honest, be direct, be gentle, be pissed-off, be wise, be thoughtful, be weird, be dependable, he a hero, be a good friend and partner, be a good father, be a good lover, be random, take action...and sometimes, just sometimes they remind me that doing the wrong thing is the rightest thing I can do.